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We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. We will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented.
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About Products
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1.About packing |
| using simple packing, every set packed in a plastic bag, and 10 sets in a big plastic bag. |
2.About size |
| Please refer to "size" section in each product for more details. About the size chart, please visit: size chart |
3.Do you accept OEM condition and what is minimum quantity for OEM condition?
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Yes, OEM condition is welcomed and the minimum quantity depend on the items you order. And please send the clearly model pictures which you want to order to us, we will submit them to our Designers, once we have the material, we could product for you in time. If have not, we will search them for you, and then product. and send the samples with other items you order for you first so that you could check. More detail, please visit: OEM Service
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4.About the Material |
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We use high quality fabric which can be easily stretched, Please refer to "Material" section in each product for more details.
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About Price and Payment
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1.About the price |
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Please refer to "price" section in each product for more details.
| 2.Our payment and bank remittance information. |
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We accept the Credit Cards, PayPal, Bank Transfer and Western Union payment. Small or sample order, we accept payment online directly.
If you want to pay me through Bank or Western Union, please contact us for receiver's information.
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| 3. About payment time |
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We accept online instant payments by Credit Cards & Paypal. General Payment must be made within 3 days of order. If there is any reason to delay payment, please communicate with us first. Thank you.
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About Shipping
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1.How to package? |
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We will ship by international express packages EMS/DHL/UPS/TNT, or we will shipping by the sea, if the order cubage is more than 1 stere, that depending on the area you live in.
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About Returns & Terms
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We attach importance to the quality of product and services, so before sending the parcel out, we have to check the product twice again and packaging by ourselves.
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1.How to deal with, If the item is defective? |
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We are sorry that the item is defective, and we will actively deal with such incidents. We also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
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2. Return or cancellation policy |
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In order to provide more convenient customer services, we accept returns and order cancellation within 24hours.
You can contact with luluc8017@gmail.com at first or directly check more detail on our return policy.
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